For years, BEFORE we were introduced to REAL Solutions, we had an IT company that we always had problems with. So many times when we
contacted them we would have to wait for a while and then we would get attitude from them because we weren't on one of the high tiered contracts. Since having switched
to REAL, it has been a whole new experience. In fact, the staff has the friendliest people I have ever met and dealt with.
Our staff literally makes up computer
problems, just to have them visit.
I have never, ever met such a professional and courteous staff. Julian and his staff go WAY above and beyond, even on weekends!
Just where it seems that a problem is hopeless, they always find a way to correct it.They are TRULY AMAZING and I cannot be happier with them. This may sound like a
cliché, but they are truly the very BEST. I can make this statement because we have had several other companies in the past; all of which were NO WHERE close to how
good REAL is. I also called some of their clients before signing up and after hearing their nightmares, and how REAL took care of their problems, I knew what choice
to make. Thank you guys. Julian, as you grow the company, please never change how you are!!!